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The focus of the User Services group is to provide centralized software and hardware support to the Siena community. The User Services group is responsible for all computing hardware and software purchasing. They are able to work directly with all members of the campus community to identify the appropriate hardware or software required to meet the user’s needs. Maintenance and replacement of computers is handled by the User Services group. Standard desktop and laptop configurations (both Mac and PC) are identified each year.

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User Services may be reached by contacting the Help Desk.

Student support is provided through the Student Help Desk.  Student consultants provide assistance 7 days per week during an academic term.  The student consultants can be reached by contacting the Student Help Desk

Student Help Desk

8:00am - 10:00pm Mon-Thu 8:00am - 6:00pm Fri 12:00noon - 6:00pm Sat 4:00pm - 10:00pm Sun

24/7 Lab in Standish Library

Help Desk

During academic terms 8:00am - 7:00pm Mon-Thu 8:00am - 4:30pm Fri During intersession 8:00am - 4:30pm Mon-Fri During summer 8:00am - 4:15pm Mon-Thu 8:00am - 12:00pm Fri