ITS Services
ITS supports many resources such as email, passwords, Canvas, and The Help Desk
Faculty/Staff Help Desk - 518-782-6000
Student Help Desk - 518-786-5000
Help Desk Hours
ITS is committed to providing the services and technology infrastructure that meets the needs of our community.
ITS Mission and Vision
Our Mission is to deliver secure, reliable, and innovative technology solutions that advance Siena’s strategic priorities, strengthen teaching and learning, and enable efficient, data-informed operations. We achieve this through effective governance, resilient infrastructure, integrated enterprise systems, and responsive, user-centered support. We recognize that technology is not just computers and we endeavor to provide the following:
- A communications infrastructure that encourages sharing of information and ideas.
- The resources, tools and services that support, enable and enhance teaching, learning, and research for both faculty and students.
- A set of systems and applications that support the administrative functions of the university which provide the data needed to support informed decision-making.
- People based support and assistance to enable everyone in the Siena community to take advantage of the resources we provide.
We strive to provide all of the above in a way that is stable, sound, and reliable, yet protects the integrity and security of data while ensuring appropriate access as needed by each member of the Siena community.
