- Information Technology Services
Hines Hall 101
(518)786-5000
- Help Desk Locations
Hines Hall 101 - 24/7 phone support
Standish Library
Hines Hall 116
- 24/7 Phone Support
(518) 786-5000
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Information Technology Services (ITS)
ITS provides support to faculty, staff and students in the use of technology at Siena.
For any emergency support question please use our main support phone line.
Phone Support:
Our main helpdesk phone line, (518) 786-5000, is staffed 24/7 including weekends and holidays.
Email:
Email Your Support Questions: helpdesk@siena.edu
Jira:
Jira system tracks of all the user requests that come into ITS.
You can create your own request directly
Access Jira
Help Desks:
Main Helpdesk - Hines Hall 101
staffed: 8:00am - 5:00pm M-F
786-5000
Library Helpdesk - Standish Library 24/7 Lab
staffed: 8:00 a.m. - 10:00 pm M-F
782-6723
Hines Student Lab - Hines Hall 116 24/7 lab
staffed: 8:00 a.m. - 10:00 pm M-F
783-2505
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