Hours of Operation
Monday - Friday: 8:30AM - 4:30PM
The following is an outline of some of the various services in support of student success and retention available through Student Academic Success and Engagement (SASE) to students, staff, and faculty.
Professional staff members in Siena Hall 215 supplement the work of faculty advisiors and are avaiable to answer student, parent, faculty, and staff questions regarding academic advising, support, and policy issues. Students can stop by or make an appointment to meet with a staff member for academic information and guidance. Please feel free to refer a student by emailing or calling a professional staff member or referring the student directly to Siena Hall 215.
Trained Peer Advisors are also available to answer non-confidential questions (e.g., how to drop a class) as well as to work with students on study skills. Peer advisors can answers questions in person in Siena Hall 215, by phone or by emailing email@example.com.
The Student Academic Success and Engagement Office will be holding Zoom Walk-In hours through the semester. We are holding these hours from 11:00 AM – 1:00 PM and 2:00 PM – 4:00 PM Monday through Friday! Click here for more information.
Tutoring services are available to all currently registered undergraduate students at Siena at no additional charge. Peer tutors are recommended by faculty and have attended tutor training.
Group Tutoring: Group tutoring is available in many subject areas, including
- Computer Science
- Political Science
- Quantitative Business Analysis
The group tutoring schedule will be on the website and published in the Digest at the beginning of each semester.
Individual tutoring – Students can request individual tutors after attendance at 3 group tutoring sessions (or in courses not covered by group tutoring) by completing the Individual Tutor Request Form found on the Tutoring Services Page. Students may also make a tutoring request in person (Siena Hall 215) or by emailing firstname.lastname@example.org. SASE will make every effort to provide a qualified tutor.
Academic Support Programming
Peer-led Workshops – Peer Advisors conduct workshops on a variety of topics each semester open to all students (e.g., planning for advising and registration, improving note taking skills). Workshop dates and times are posted in the Digest, on the SASE bulletin boards, and on flyers around campus.
Siena Student Advantage (SSA) – Any incoming freshman or transfer student is welcome to take this zero to one credit hour, pass/fail course in which students review their study habits, proficiency at time management, choice of major, and other issues that could influence their academic progress. The course gives students an opportunity to connect with an administrator who may serve as an additional point of contact for the student at Siena.
Learning to Enhance Academic Performance (LEAP) – Students on academic probation for the first time are required to take LEAP 1, a one-credit hour, pass/fail study skills course in the semester following their placement on probation. Students on academic probation for a second or third semester are required to take LEAP 2 and 3, respectively, and will have individual meetings with the Associate Director of Student Academic Success and Engagement to review academic progress and strategies for success.
SKIPS – If an instructor notes that a student is repeatedly absent from class and/or is experiencing significant academic difficulty, the instructor should:
- Complete and submit the SKIPS report form OR
- Send an email to email@example.com providing the student's name, Siena ID Number and class(es) missed, along with a brief explanation of any concerns.
Ashley Medick, Academic Support Coordinator in the Student Academic Success and Engagement Office, will follow up with the student and any other appropriate individuals involved in supporting the student's academic progress and success.
The SASE Office is now available to proctor make-up exams!
Testing location: Tutoring/Testing Center, Hennepin 130B (The former Franciscan Values Lounge) OR Siena Hall 215 (location will be specified on the confirmation email)
How to request a make-up exam: Send your student the Make-Up Exam Request Form Link. Students can log in with their Siena email credentials and password (minus the @siena.edu). Once a student has completed their portion, an email prompt from Processmaker will be sent to you (you can log in with your Siena email credentials minus the @siena.edu). Once you’ve completed your part of the form, it will be sent back to SASE to confirm.
How to drop off/pick up the exam: You can submit your exam by email to the SASE office (firstname.lastname@example.org), or you can bring a hard copy of the exam to SH 215. We can scan and email you the finished exam, or you can pick up the hard copy from our office. You will be asked to choose your method of drop off/pick up on the Request Form.
Important to note:
- The SASE office does not proctor exams for students with accommodations through the Accessibility Office. Please continue to work with the Accessibility Office for those students.
- All tests must be completed during business hours (8:30-4:30 M-F). Please make sure students have requested a time that allows them to complete the exam by 4:30pm.
- SASE cannot guarantee an exam request made less than a week in advance (due to the availability of proctors). Whenever possible, please encourage students to request their make-up exam as early as possible