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Office Hours

T 08:00 AM-09:30 AM
W 01:00 PM-03:00 PM
R 08:00 AM-09:30 AM
Degree Program University
Ph.D. Marketing York University
M.B.A. Quantitative Methods York University
M.R.E. Religious Education University of Toronto
B.A. Statistics HoChiMinh City University of Technology

My Professional Experience

Year Title Organization
2023 - Now Professor Siena College
2011 - 2022 Associate Professor Siena College
2005 - 2010 Assistant Professor of Marketing and Management Siena College
2004 - 2004 Instructor in Marketing University of Toronto
2003 - 2004 Instructor in Marketing York University
1999 - 1999 Financial Planner United Parcel Services
1999 - 2003 Teaching Assistant in Marketing York University
1991 - 1994 Marketing Manager Jardine Pacific

Articles & Book Reviews

  • Viewpoint: Designing transformative service to overcome eudaimonic- hedonic outcome conflict
    Journal Of Services Marketing, vol. 37
    February, 2023
  • Overcoming the potential conflict between eudaimonic versus hedonic outcomes of transformative service
    Advances In Consumer Research, vol. 49
    October, 2021
  • How Purchase Goal (Gift- versus Self-Purchase) Affects Buyers' Price Fairness Judgments and Satisfaction
    American Marketing Association Educator's Summer Conference, vol. 31
    August, 2020
  • The Individual Aspect of Interorganizational Cooperation: Favor-Based Cooperation
    Journal Of Business-To-Business Marketing, vol. 27
    August, 2020
  • How Commercial Friendship Affects Performance: Interorganizational Favor Exchange
    American Marketing Association Educator's Summer Conference
    2020
  • Price Fairness Judgments in Gift Giving Contexts
    International Vincentian Business Ethics Conference (IVBEC)
    October, 2018
  • Consumer Expectations of Preferential Pricing in The US versus China
    Journal of Marketing Development and Competitiveness, vol. 12
    May, 2018
  • How National Culture Affect Students' Preference of Different Educational Models
    International Vincentian Business Ethics Conference (IVBEC)
    2018
  • How source of funds affects buyer's judgments of price fairness and subsequent response
    Journal Of Product & Brand Management, vol. 25
    June, 2016
  • Overcoming Potential Negative Consequences of Customer Orientation in Marketing Education: Closing the Ideological Gap
    Journal Of Marketing For Higher Education, vol. 23
    December, 2013
  • Whether and to What Extent Consumers Demand Fair Pricing Behavior for Its Own Sake
    Journal Of Business Ethics, vol. 114
    May, 2013
  • Interorganizational Favor Exchange and the Relationship between Doing Well and Doing Good
    Journal Of Business Ethics, vol. 105
    January, 2012
  • Bundles=Discount? Revisiting Complex Theories of Bundle Effects
    Journal Of Product & Brand Management, vol. 16
    2007
  • High-Low Context Cultures and Price Ending Practices
    Journal Of Product & Brand Management, vol. 16
    2007
  • Is 2.99 better than 3.00 Everywhere? Market Development Effect on Price Endings in Different Countries
    International Journal of Business Research, vol. 5
    2006
  • Consumer Perceptions of Bundles
    Journal Of Product & Brand Management, vol. 18
    Summer, 2009

Awards & Distinctions

  • Sales SIG Travel Scholarship to AMA
    Category: Other
    Sales SIG Travel Scholarship to AMA, 2004
  • Ontario Graduate Scholarship
    Category: Other
    Ontario Graduate Scholarship, 2003

Presentations

  • How Commercial Friendship Affects Performance: Interorganizational Favor Exchange
    August, 2020
    American Marketing Association Educator's Summer Conference, Albany, Virtual
  • How Purchase Goal (Gift- versus Self-Purchase) Affects Buyers' Price Fairness Judgments and Satisfaction
    August, 2020
    American Marketing Association Educator's Summer Conference, Virtual, Virtual
  • Interorganizational Favor Exchange: Ethicality and Relational Outcomes
    August, 2019
    Society for Business Ethics Annual Meeting 2019, Boston, Massachusetts
  • How National Culture Affect Students' Preference of Different Educational Models
    October, 2018
    International Vincentian Business Ethics Conference (IVBEC), New York, United States of America
  • Price Fairness Judgments in Gift Giving Contexts
    October, 2018
    International Vincentian Business Ethics Conference (IVBEC), New York, United States of America
  • Consumer normative expectations of merit-based versus personal-based preferential pricing in the US and China
    February, 2017
    American Marketing Association, Orlando, Florida
  • An Application of the Theory of Optimal Experience to the Design of Desirable Human Service: The Case of College Education
    August, 2014
    American Marketing Association Summer Educators Conference, San Francisco, California
  • Interorganizational Favor Exchange as a Cooperative Behavior
    August, 2012
    American Marketing Association Summer Educators Conference, Chicago, Illinois
  • Overcoming the Tradeoffs between Short Term Satisfaction and Long Term Wellbeing: The Case of the Educational Product
    October, 2011
    International Conference Promoting Business Ethics, New York, New York
  • Procedural Fairness as an End in Itself: Separating the effects of 'Fair Pricing' and 'Fair Price'
    November, 2009
    Behavioral Pricing Conference, Orlando, Florida
  • A Test Of Alternative Mechanisms For The Psychological Impact Of Price Bundling And Implications For When And Why Price Bundling Enhances Or Derails Consumer Evaluation
    February, 2009
    American Marketing Association Winter Educator Conference, Tampa, Florida
  • Examining the Tension between Rigor and Entertainment in the Classroom from a Societal Marketing Perspective: Student Perceptions of, and Responses to, Desirable Versus Pleasing and Salutary Educational Products
    February, 2009
    Marketing Educators' Association National Conference, Tampa, Florida
  • Ethical Business and Interorganizational Favor Exchange
    August, 2007
    Academy of Management Annual Meeting, Philadelphia, Pennsylvania
  • Validating Research Method and Theory by Replication: A Process Model
    June, 2007
    Administrative Sciences Association of Canada Conference, Ottawa, Canada
  • Is 2.99 Better than 3.00 Everywhere? Market Development Effect on Price Endings in Different Countries
    October, 2006
    International Academy of Business and Economics Annual Conference, Las Vegas, Nevada
  • Inferred Transaction Value: A key to Understanding the Effects of Price Bundling
    October, 2004
    Association for Consumer Research Conference, Toronto, Canada
  • Consumer's Expectations of Savings from Bundles
    December, 2003
    Australia and New Zealand Marketing Academy Conference, Adelaide, Australia
  • Price Endings in Asia
    November, 2001
    Australia and New Zealand Marketing Academy Conference, Auckland, New Zealand
  • Is Guanxi a Distinct Concept?
    March, 2000
    Academy of International Business, Phoenix, Arizona