Work Order Reception

• The Facilities Management Department provides maintenance and repair services for the college’s physical facilities.  All requests for routine campus work or repairs can be made by e-mailing the Facilities Management Service Desk at FacilitiesWorkRequests@siena.edu.  For urgent issues, the Service Desk can be reached by phone at 518-783-2371 during normal hours of operation, 7:30 AM – 4:30 PM, Monday through Friday.  For urgent issues outside of normal hours of operation, please contact the Public Safety office at 518-783-2376. 

  ·         Once a work request is placed, the requester will receive an e-mail confirmation to review the information and proper issuance of the work order

   

  ·         When the work order is completed, a confirmation of its closure and services rendered will be sent 

   

  ·         There are no associated costs for routine maintenance work 

   

  ·         Standard charges are applied to all vandalisms and to tasks determined to require a set fee per work request

   

  ·         All charges for core changes and vandalisms shall be passed on to the responsible party

   

  ·         All residential furniture removals and key requests must be issued through the building Residential Director or Office of Residential Life