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FAQs


What is FRANet?
FRANet is Siena's residential computer network (sometimes called "Resnet"). Students use it to connect their computer directly to the Internet using a high-speed connection. It also allows access to Siena's internal network features, such as storage space on the network drives so you can save your files and work on them from any computer on campus. Please remember that FRANet is to be used for academics, research, and official college business.

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How do I get my computer account set up?
All new students have their accounts set up automatically. For information about your username and password, see our Student Computing Guide (.pdf).

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How do I get connected?
You make the connection by plugging you network cable into the jack. When you open your web browser, you should be automatically brought to the FRANet sign-in page at http://campusr.siena.edu:8080/registration/. If the page does not come up automatically, enter the address manually.

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What are the charges for FRANet connection?
The connection is free, paid for by your tuition and technology fees.

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What equipment do I need?
In addition to a computer, you'll need a Network Interface Card (Ethernet Card). Most new computers come with these installed; otherwise you can purchase them at any computer dealer. You will also need to have a network cable.

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I don't have a network cable. What should I do?
ITS does not supply cables to students. They are available at the campus bookstore, or at any computer dealer.

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The cable that came with my new computer doesn't work.
That's a phone/modem cable. It is not a network cable, which are hardly ever sold with the computer. You'll need to get the network cable.
cables

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What software is required?
We do require that you have up-to-date antivirus software on your computer. It's also a good idea to have some Antispyware software and a firewall.
Note: New computers come with a three-month trial of antivirus software; after that, the software is useless. Either buy a longer subscription, or remove the software and install some free antivirus.

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I can't make a connection. Where can I go for help?
General questions on topics like those related to the network connection can be answered by the helpdesk in Hines Hall Room 101 (x5000).

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There aren't enough jacks for all the computers in our room or suite. What should I do?
Some suites and rooms may have more students than planned when FRANet was installed. If you need an extra jack, contact the Office of Residence Life at 2919. They will arrange for an additional jack to be installed.

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Can we run a hub if there aren't enough jacks?
No. Hubs are prohibited in all circumstances and will not work if connected.

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I can't get my wireless router to work.
Wireless routers are not allowed on the system, and will not work if connected.

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Can I run a computer without FRANet?
Yes. FRANet is not required. You just won't have access to the network, but you can still run any programs.

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Can I use a modem to connect to the Internet?
If you wish. However, the connection will be slower than FRANet, and you won't be able to receive phone calls when you're online.

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Can I sign up for FRANet if I'm not living on campus?
No. The system is for on-campus students only.

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Can I print from my dorm room to a network printer?
No. You will have to use your local printer.

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Can I play computer games over the network?
You can play games online, but you cannot run a game server. Network games slow down the system. Any activity that has an adverse effect on the system is prohibited by the computing use policy. However, most gaming systems (Xbox, Playstation, etc.) are allowed, once they are registered.

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How can my Macintosh connect to the network?
All Macintosh computers can connect to the Internet. Macintosh computers using OS X can connect to our internal network.

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Can I use my gaming system on the Network?
Yes. Xbox, Xbox360, Playstation 2, Playstation 3, Playstation Plus, Gamecube and Wii are all allowed. However, all gaming systems must be registered or they won't work on the network. Go to http://campusr.siena.edu/registration/index.html and register. 

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