Passwords

New Password Criteria

At least 8 characters in length

Characters need to come from at least 3 of the following 4 groups

Uppercase letters
Lowercase letters
Numbers
Special characters (@ ! # $ etc.)

Forgotten Password

Passwords can only be reset in person at the ITS Help desk (with ID).
For this reason, we discourage incoming students from changing their default passwords until they come onto campus.

Try logging in with the original password to see if that works for you, maybe the password change did not take effect.

Changing your Password ( “See Above for New Password Criteria” )

On a Siena Owned computer

To change your network password on any Siena-owned computer, students must be logged on to a lab computer. (Faculty and staff can do this from their own office PC).

Press CTRL/ALT/Delete

A window will display. Click on "Change Password."

A second window with your Username and "Sienaservices" as the domain will display. Enter your old password, and your new password where indicated.
The system remembers your last 12 passwords and doesn't allow you to use them again.
Password must conform to New Password Criteria (see above)
Click on OK.
A message will indicate that the password has been changed.

Changing your Password ( “See Above for New Password Criteria” )

From anywhere

Log on to Outlook Web Access
Click on "Options" on the upper right corner.
Click on "Change Password" in the left panel.

Outlook Web Access Password Change

Enter the old and new password as indicated.
Click on "Save" at the top of the page.